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Customer Retention: Overview and Strategies

Learn what customer retention is, why it’s important to a business, and get strategies to improve customer retention.

Gathering Customer Feedback with SMS to Improve Satisfaction

Collect customer feedback through SMS for quick, authentic responses. Learn how to craft effective messages, when to send them, and how to analyze results.

What Is Customer Experience Automation?

Gain a better understanding of how customer experience automation (CXA) can help businesses set customer expectations and improve overall customer satisfaction.

Effective Strategies to Grow Your Customer Base Organically

Looking to grow your customer base sustainably? Explore expert tips for organic growth that will help your business thrive in the long run.

Show Your Love With Customer Appreciation Messages

Discover the power of well-crafted customer appreciation messages. Learn how to write notes that build lasting relationships and grow your business.

Build Win-Win Brand Partnerships With Cross-Promotion

Build strategic brand partnerships with cross-promotion. Learn how to align values, craft messaging, and maximize reach through effective collaboration.

A Contingency Planning Guide: How to Future-proof Your Business

Learn about business contingency plans and why it makes sense to create one now.

Mastering Content Governance: Best Practices for Managing Your Content

Learn how to build a content governance plan to manage your business's message, communicate more efficiently, and improve content quality.

Color Psychology for Marketers: A Strategic Guide to Brand Success

Color psychology drives buying decisions and helps many good brands become unforgettable. Find out how to use color to connect with customers and boost sales.

Who picked this color? Why color theory matters for web design

If you’ve picked colors for a design, you know it can be hard to choose right. Color theory affects web design, but these color picker tools will help you.

Click Fraud 101: Effective Strategies to Protect Your Ad Campaigns

Learn what click fraud is, how it impacts your business, and methods to prevent it. Safeguard your ad campaigns and protect your marketing budget with proven strategies.

Churn Prevention Strategies to Maximize Client Retention

Say goodbye to attrition with effective churn prevention strategies. Improve customer retention and build stronger relationships with our expert tips.