Survey Design Explained: 5 Steps to Capturing Quality Feedback
Learn proven strategies and best practices for crafting surveys that ask the right questions, engage respondents, and gather actionable insights.
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What Is SPIN Selling?
Spin Selling is a technique in which you ask strategic questions to determine a potential customer’s needs. Learn why it’s effective and how to do it.
What Is Nonresponse Bias? (And How to Avoid It)
Check out these survey best practices to improve your survey questions, increase your number of respondents and avoid nonresponse bias.
Stories in Place
7 Black filmmakers capture stories from behind the counters of their favorite spots. In the shadow of a pandemic, economic collapse, and racial injustice, observe the experiences of 7 Black small-businesses and their communities.
Marketing Analytics
A math-based discipline that seeks to find patterns in data to increase actionable knowledge. Analytics employs statistics, predictive modeling, and machine learning to reveal insights and answer questions.
Get Help With Your Mailchimp Account With Our Topical Guides
Find resources about Mailchimp features and FAQs, as well as a form to reach the right team at Mailchimp with any questions you may have.
Exploring Likert Scales for Actionable Customer Insights
Discover how Likert scales can unlock actionable customer insights and guide strategic decisions.
Q&A Sessions: How to Plan and Deliver an Engaging Experience
Q&A sessions are a great way to get valuable feedback and let customers have their say. Learn how to plan and deliver a Q&A session that gets results.
Quick Guide for Holiday Email Marketing
Explore our resource for marketers, filled with step-by-step advice and done-for-you campaign ideas to help you drive sales and engagement this holiday season.
Exit Interview Strategies for Business Owners
What makes an exit interview truly insightful? Learn how to transform your routine farewells into opportunities for growth and company culture improvements.
What Is a Customer Survey?
Customer surveys can provide vital information about your target audience. Learn more about customer satisfaction surveys here.
9 Types of Logos to Use for Your Brand
Your company’s logo says a lot, which means picking the right kind is crucial. Explore these 9 types of logos to find the design that fits your brand.