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How to Utilize a Customer Service Report for Business Success

A customer service report can provide insight into your customer service strategy. Learn how to use these reports to your advantage here.

The Contingency Approach to Management

Flexibility is key in the fast-paced business world. Learn how the contingency approach to management ensures you’re ready to meet new challenges.

What is a Confirmation Email? Examples & Best Practices

Gain a better understanding of what a registration confirmation email is and why they are such an important part of email marketing.

Understanding Your Company's Attrition Rate: The Cost of Employee Turnover

Learn about employee attrition rate, how to calculate it, and steps you can take to decrease turnover and boost your organization's efficiency.

AI Chatbots: Smarter Conversations, Better Customer Experience

Discover how AI chatbots improve customer experience, reduce costs, and boost efficiency. Learn how they work and how to build one in 8 simple steps.

11 Business Ideas to Inspire You in 2022

Check out these top business ideas in 2022 and get inspired to start your own business with this step-by-step guide