How to Balance Customer Support vs Customer Service
Striking the right balance between customer support vs customer service is key. Elevate your service game with our tips for success.
Search Mailchimp
1500 results for “best”
Types of Customer Information and How To Use It
Customer information can help you better understand your customers and lead your business toward success. Learn how to use customer information for business growth.
What Is Customer Experience Automation?
Gain a better understanding of how customer experience automation (CXA) can help businesses set customer expectations and improve overall customer satisfaction.
Track Customer Engagement Metrics and Boost Retention
Monitor and improve customer engagement metrics for better customer retention.
Customer Acquisition vs. Retention: What Matters Most in Business?
Learn the differences between customer acquisition vs. retention and discover why they both matter in today's market.
CTOR vs Open Rate: Which Metric is More Important for Email Campaigns?
Discover which email marketing metric is more important for your campaign's success. Learn about CTOR and open rates and how to optimize them for better results.
Cross Sell vs Upsell: What’s the Difference
Learn the difference between cross vs upsell. Explore several examples of each to know when you should use one method over the other.
CRM vs ERP: What Businesses Should Know
How do you choose between CRM and ERP software? Learn the ins and outs of these two business process systems to know which better fits your needs.
CRM Database: Definition + How to Use It
CRM databases are an integral part of taking your customer relationships to the next level. Gain a better understanding of what CRM software can do for your business.
Exploring Cost Structures and Their Role in Maximizing Profits
Learn about various cost structures and their impact on profit margins, providing insights for better financial decision-making.
How to Calculate CPA and Why it Matters in Business
Gain a better understanding of cost per acquisition (CPA) for your company and learn how to improve this financial metric to lower costs for your bottom line.
Ease Cognitive Overload in UX Design
Learn how taxing working memory causes cognitive overload and ways to improve UX design for a better user experience.