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Data Handling Best Practices

Unlock your full business potential with optimized data handling. Learn to streamline your processes and boost performance.

How to Handle Customer Complaints to Cultivate Customer Loyalty

Customer complaints need to be handled with care if you hope to retain clients. Use these 8 steps to help you resolve complaints for the best outcome.

Refund Email Templates That Build Customer Trust and Loyalty

Discover how the right tone and process can turn refunds into lasting customer relationships.

The Ultimate Manager Handbook: Leadership Essentials

Master leadership essentials with our comprehensive manager handbook. Elevate your skills, lead effectively, and excel in your role

How Small Businesses Can Get a Handle on Instagram

Learn how to optimize your profile and grow your Instagram presence.

Boost Cash Flow With Effective Payment Reminder Emails

Reduce late payments and streamline your invoicing process with smart, well-timed reminder emails.

New Mailchimp Tools to Help with the GDPR

Our General Counsel explains what GDPR means for your business and highlights the steps we’re taking to help you prepare.

AI Chatbots: Smarter Conversations, Better Customer Experience

Discover how AI chatbots improve customer experience, reduce costs, and boost efficiency. Learn how they work and how to build one in 8 simple steps.

How to Start An Online Store Without Inventory

You don’t always need to have products on-hand to start a business. Learn how to start an online store without inventory in this guide.

New Ways to Grow Your Audience With Mailchimp’s Mobile App

Add and manage contacts from the palm of your hand.

How Sweet Auburn BBQ Builds Community With Mailchimp's Wix Integration and SMS Marketing

Sweet Auburn BBQ gets timely deals in the hands of its SMS subscribers—just in time for dinner.

What Sustainability Means for Spark & Bell Founder Emer Gillespie

Emer's holistic approach to handmade, custom lighting means prioritizing what’s best for the environment, her customers, and her community.