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Refund Email Templates That Build Customer Trust and Loyalty

Discover how the right tone and process can turn refunds into lasting customer relationships.

How to Write a Blog Post: 6 Steps + Tips

Need help writing blog posts? This guide outlines the steps for writing blog posts, tips for writing the best content, and tools you can use.

7 Black Friday SMS Campaigns to Take On the Holidays

Keep the holiday shopping momentum going, even after the sales end. SMS campaigns help you build brand love 365 days a year.

8 Black Friday Marketing Tips

It's not too late to prepare for the busiest shopping day of the year. And Mailchimp makes it simple.

The Final Black Friday E-commerce Checklist

Make the most of the peak sales season with these 10 tips

How to Handle Customer Complaints to Cultivate Customer Loyalty

Customer complaints need to be handled with care if you hope to retain clients. Use these 8 steps to help you resolve complaints for the best outcome.

Checklist: Plan for Black Friday and Cyber Monday Promotions

Use this checklist to start planning for Black Friday and Cyber Monday so you’ll be prepared when customers start making purchases.

How to Create a Business Plan in 9 Steps

Writing a business plan can be complicated—but it doesn’t have to be. Learn how to create a business plan in less than 10 steps.

10 Catchy Slogans: Examples of Popular Slogans

The best catchy slogans get stuck in your head. Here are 10 of the most popular, and tips for writing your own.

How to Efficiently Craft a Request for Proposal

Writing a request for proposal can be both exciting and intimidating. Learn how to make your own RFP template to get the right contractors on your project.

What Is a Case Study and Why You Should Use Them

What is a case study? This guide covers the case study definition, case study examples, and how to write one.

Pop-Up Form Copywriting for Online Retailers

Here’s how you can get more subscribers, even if you don’t offer a discount incentive.