Refund Email Templates That Build Customer Trust and Loyalty
Discover how the right tone and process can turn refunds into lasting customer relationships.
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How to Write a Blog Post: 6 Steps + Tips
Need help writing blog posts? This guide outlines the steps for writing blog posts, tips for writing the best content, and tools you can use.
What’s a Domain Name? How To Choose the Right One for Your Business
Learn how to choose the right domain name for your business and start using it with your Mailchimp emails and landing pages.
How to Handle Customer Complaints to Cultivate Customer Loyalty
Customer complaints need to be handled with care if you hope to retain clients. Use these 8 steps to help you resolve complaints for the best outcome.
How to Create a Business Plan in 9 Steps
Writing a business plan can be complicated—but it doesn’t have to be. Learn how to create a business plan in less than 10 steps.
10 Catchy Slogans: Examples of Popular Slogans
The best catchy slogans get stuck in your head. Here are 10 of the most popular, and tips for writing your own.
How to Efficiently Craft a Request for Proposal
Writing a request for proposal can be both exciting and intimidating. Learn how to make your own RFP template to get the right contractors on your project.
What Is a Case Study and Why You Should Use Them
What is a case study? This guide covers the case study definition, case study examples, and how to write one.
Pop-Up Form Copywriting for Online Retailers
Here’s how you can get more subscribers, even if you don’t offer a discount incentive.
Formal Email Excellence: Your Guide to Making Every Word Count
Want to improve your professional communications? Learn how to craft the perfect formal email for improved client relations and seamless team collaboration.
AI Chatbots: Smarter Conversations, Better Customer Experience
Discover how AI chatbots improve customer experience, reduce costs, and boost efficiency. Learn how they work and how to build one in 8 simple steps.
Making the Most of Planning with Sarah Best Strategy
A self-described workflow geek, Sarah Best, CEO and chief strategist of her eponymous agency in Madison, Wisconsin, is all about making a planning meeting. Here’s how she helps clients be more efficient with theirs.