“Hi, my name is Ashley Wilson, and I’m the employee happiness ambassador here at Mailchimp.”
It feels a little silly every time, but that’s how I introduce myself to new hires while giving them the tour of our office. We’re growing fast, which means that I lead this tour around our fancy new digs every 2 weeks or so.
Understandably, some people have questions about my job, including "Really?" and "Did you go to school for that?" and "What does that even mean?" The answers to those first two are "yep" and "nope." As for the third, let me explain.