As one of the newer members of Mailchimp’s senior leadership team (I’ve been here 17 months), I’ve been amazed at the company’s generosity from day one. I’ve worked for much bigger companies—some like Microsoft, whose benefits and compensation are legendary. Yet none of them compared to Mailchimp—in dollar value, career fulfillment, or pride of ownership and contribution. As the Chief Operating Officer, I believe that investing in people is key to our success.
There are lots of ways we invest in our employees. We invest in their education through tuition reimbursement, internships and apprenticeships, and Mailchimp University, a company-wide program with professors from Emory University’s Goizueta Business School. We invest in our people by focusing on Mailchimp’s culture—we’ve recently expanded our senior leadership team to include a Chief Culture Officer, Marti Wolf. As our former HR director, Marti and her team have worked hard to make Mailchimp a wonderful place to be every day.
Mailchimp has never really advertised the financial benefits we offer, but sometimes, it’s hard not to wanna talk about it. So…I’m talking about it, because it’s really incredible. Knowing that this is literally our co-founders’ (Ben and Dan) money, and that they share it so generously, is remarkable.
One of my favorite Mailchimp moments so far was when Ben (our Chief Executive Officer), Dan (Chief Customer Officer), Jenny (Chief Financial Officer), and I were going over year-to-date revenue and profits in early December. The numbers looked good, and later that day, Ben came to Jenny and me and said, “Dan and I need the two of you to figure out how to distribute $2.5 million in bonuses this month.”
WOW. What a great problem to solve.
Tom’s note below meant a lot to us—so much that I felt I had to share it with everyone. While we don’t offer the traditional stock options that some startups and public companies do, our employees share in Mailchimp’s success on every level. As a profitable, privately held company, we have the flexibility to structure our profit sharing any way we want. This approach makes sense for our business, and it shows our employees how valued they are. Our employees get to share in the success of Mailchimp as we go, and that feels good.