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Mailchimp lists are now called audiences. They include the same data and functionality as before, along with valuable new insights about your contacts. As we introduce this change over time, you’ll notice fewer places where we still say list. Learn more about this change.
Abuse complaints can be found in your campaign reports.
- Navigate to the Reports page.
- Click View Report for the campaign you want to review.
- On the Overview page, click the Activity drop-down menu and then click Complained.
- Here you will see which email addresses registered an abuse compliant for that campaign.
Accidental spam reporting does happen, but if the accidental complainant doesn't contact you directly about it, just call it a lesson learned. Even though you might know who it was, we don't recommend following up with those contacts.