The way LiveChat works is simple: a typical chat widget sits on the bottom right side of your website, on-site visitors can choose to chat with you, or you can actively engage them with chat invitations. Plus, you can use the widget as a contact form to offline messages or even to enable customers to sign up to your mailing list.
Want to learn more? Check our product tour and sign up for a free 14-day trial.
With LiveChat’s Mailchimp integration, you can gather more subscribers as customers can sign in to your newsletters while filling the pre-chat survey. Thanks to that, you can gain email addresses of your website visitors and stay in touch with them after the chat is over. Add them to your email campaigns, send them information about promotions, and turn them into your customers.