If you have questions or run into technical issues while using Mailchimp, you can access our guides and tutorials for self-guided instructions and troubleshooting tips. We also provide additional support via chat or email, depending on your payment plan.
In this article, you'll learn how to contact our Support team and find resources to help you with your Mailchimp account.
View your support options
Support options vary depending on which type of payment plan you have. If you have any paid plan, you can contact Support via chat or email. If you have a Premium plan, you have access to phone support. Some teams, such as Billing and Compliance, are available through email only.