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In this article, you'll learn how to contact our Support team and find resources to help you with your Mailchimp account.
Support options vary depending on which type of payment plan you have. If you have any paid plan, you can contact us via chat or email. If you have a Premium plan, you have access to phone support.
* To help you get started, we provide 30 days of free email support to new Free accounts.
Check out these Knowledge Base articles for answers to common questions.
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Recover Your Username or Password
Getting Started with Mailchimp
About Mailchimp Pricing Plans
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To get help, log in and go through our Knowledge Base to make a request. You must be logged in to chat with us or send us an email.
Here’s how it works.
All you need to do is fill out the required fields and submit your question. We’ll get back to you soon.
Have another question? Paid users can log in for email or chat support.
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Whether you're starting out or already have a large number of contacts, we have a pricing option for you. Learn about Mailchimp's pricing plans, features, and add-ons.