What is Survicate?
Survicate is a customer feedback platform that helps you collect insights through surveys sent via email, websites, or mobile apps. With Survicate, you can measure customer satisfaction, learn what your audience needs, and take action based on their feedback.
Why use Survicate + Mailchimp?
Survicate + Mailchimp integration makes it easy to send surveys to your mailing lists and save responses straight to Mailchimp. You can:
- Embed surveys directly in emails so subscribers can answer in one click.
- Save responses as list fields, tags, or notes under Mailchimp contact profiles.
- Automatically update subscriber details based on their feedback.
You can pick a specific Mailchimp list, choose existing fields, or create new ones—right from the Survicate panel. Responses are sent in real time, so you always have up-to-date insights.
Once the data is in Mailchimp, you can use it to:
- Segment your audience based on feedback.
- Trigger automated email campaigns based on survey responses.
- Personalize your messaging for different groups of subscribers.
For example, you can follow up with unhappy customers, send exclusive offers to engaged subscribers, or re-engage users who haven’t interacted in a while.
Use cases
- Run NPS, CSAT, and CES surveys to measure customer satisfaction.
- Improve email engagement by sending personalized follow-ups.
- Identify unhappy customers early and take action to reduce churn.
- Use survey responses to create dynamic audience segments in Mailchimp.
- Grow your email list by capturing new leads through Survicate contact forms.
You can collect up to 25 survey responses per month on a free Survicate account. Connect Survicate to Mailchimp today and start gathering valuable insights from your subscribers.
Additional Information & Help
- Learn more about Mailchimp integration
- Mailchimp integration Help Center article
- Sending surveys via Mailchimp
