When peak shopping seasons hit, many businesses can see an increase in site traffic and sales. But with more customers comes a greater need for customer service. Prompt, 1-on-1 interactions can go a long way toward building a long-term relationship with your customers. A 2021 study from Zendesk found that 75% of customers will spend more with a company that offers a good customer experience.
While it's clear that providing excellent service may help small business owners improve customer relations and convert more sales, finding a solution that will work for your needs can be a challenge. That's why we're highlighting 4 great services to help you do that—and they all connect directly to Mailchimp.