Creating Strong Holding Statements for Effective Crisis Communication
Learn to write clear, effective holding statements that protect your brand in a crisis. Discover practical tips to maintain trust and ensure transparency.
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Make a Strong First Impression: How an Executive Summary Template Can Help
Learn how to write an executive summary in this guide and access our executive summary template.
Top Customer Service Email Mistakes and How to Fix Them
Make every customer service email count by avoiding tone, timing, and clarity mistakes that hurt your brand.
Cancellation Email Strategies: Turning Goodbyes Into Brand Wins
Discover how a cancellation confirmation email can be more than just a farewell. Learn strategies for crafting messages that encourage future engagement.
The Essential Guide to Crafting an Effective Business Requirements Document
Ensure clear communication with stakeholders and achieve your overarching business goals with a well-written business requirements document.
Classified Advertising
Discover the benefits of classified advertising—cost-effective & targeted promotion through newspapers, online marketplaces & classified ad sites.
The Marketer’s Guide to SMS Booking Confirmations
Build trust, reduce no-shows, and boost repeat bookings with automated text message confirmations.
Sensory Language: Tapping Into the Senses for Better Marketing
Sensory language can transform your marketing. Learn how to use words that bring your brand to life and captivate your audience’s imagination and attention.
Examples of Unprofessional Emails: Mistakes to Avoid
Are your emails sending the wrong message? Explore examples of unprofessional emails to understand how to convey your message clearly and professionally.
Empathetic Email Templates for Difficult Moments
Learn how to write empathetic email templates for difficult moments and improve customer service communication with thoughtful, human-centered responses.
Email Correspondence Tips for Clearer Communication
Learn how to write better emails with expert tips for effective email correspondence in any professional setting.
Testing Requirements
Learn the rules for committing code to Open Commerce repos.