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The Benefits of a Client Onboarding Survey

Improve the onboarding process with customer feedback. Use this guide to learn how to leverage client onboarding surveys to your advantage.

Net Dollar Retention: A Key Metric for Business Growth

Net dollar retention is an essential metric for decreasing customer churn and improving profits. Learn how to find and use NDR to retain more clients.

Keyword and Content Research for Small Business Blogging

To create successful blog posts that drive results, you’ll need to explore the content that’s already out there.

Introducing Product Blocks

Product blocks provide you with a super simple way to add 1 or more products from your connected e-commerce store to your Mailchimp campaign, in just a couple of clicks.

How to Increase Your Audience Engagement

Learn how to increase loyalty and build deeper user engagement with your digital product.

Image File Types: Everything You Need To Know

Image files types have come a long way since the advent of the digital revolution. From standard JPEGs to lossless PNGs, there are many image files to choose from today.

How to Improve Client Retention

Measuring and improving client retention is essential for scalable business success. Apply these best practices.

How to Create a Customer Journey Map (With Examples)

Learn how to create a customer journey map to optimize your company's customer experience.

Marketing Automation Examples: Getting Started with Email Automation

Reach out to your newest subscribers and customers to keep them engaged, improve retention, and cultivate lasting relationships.

Customer Touch Points Explained: Best Practices

Customer touchpoints are the backbone of a successful customer journey. Learn more about what a customer touchpoint is and set your sales team up for success.

Customer Retention: Overview and Strategies

Learn what customer retention is, why it’s important to a business, and get strategies to improve customer retention.

Customer Retention Rate: Improvement Guide

Here's everything you need to know about customer retention rates and how these key metrics can help you build customer loyalty.