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How Mailchimp Prevents and Handles Abuse

Learn the steps we take to prevent abuse of our system, and how we handle abuse when it happens.

About Mailchimp for iOS

Manage your account from your iPhone or iPad with Mailchimp's mobile app. Learn how to get started.

My Email From Name Shows "mailchimpapp.net" or "mcsv.net"

The sender details for your email may display "on behalf of" mailchimpapp.net, mcsv.net, mcdlv.net, or rsgsv.net. Learn how to remove this information with authentication.

View Abuse Complaints

Learn how Mailchimp handles abuse complaints and how to view them.

About Duplicate Contacts

Learn how Mailchimp handles duplicate contacts in your account, and how to remove duplicates from a spreadsheet file if you need to.

Merge Tags for General Sharing

These handy merge tags let subscribers share your email campaigns on social media. Get merge tags for Tumblr, Google Plus, Instapaper, and more.

About Inactive and Stale Addresses

Managing stale and inactive addresses is an important part of email marketing. Learn the differences between each type and how to best handle them.

About Abuse Complaints

Abuse complaints occur when someone reports your email campaign as spam. Learn how Mailchimp handles abuse complaints and how to avoid them.

Troubleshooting the Embedded Signup Form

Mailchimp lets you add signup forms on your own site. Learn how to fix common issues for embedded forms.

How Legitimate Marketers Can Prevent Spam Complaints

Learn why audiences generate abuse complaints, and steps to take to prevent them.

How Throttling Improves Deliverability

Mailchimp aims to deliver your campaigns as quickly as possible. However, postponing deliver can help us stop spam and ensure your email reaches inboxes.