About Mailchimp for iOS

Mailchimp's mobile app makes it easy to manage your account on the go. Create and edit campaigns, track account activity, view reports, and add new contacts directly from your mobile device.

This app can do a lot for you when you're out and about, but it's not meant to replace the full version of Mailchimp. If you need to do something in your account that isn't available in the mobile app, access the full version of Mailchimp in a web browser.

Download for iOS

In this article, you'll learn what you can do with Mailchimp's mobile app.

Before You Start

Here are some things to know before you begin this process.

  • Just getting started? To learn how to set up Mailchimp, check out our article on how to use Mailchimp on mobile devices.
  • This article uses an iPhone 6 to demonstrate Mailchimp's features. Other devices may render the same features slightly differently.
  • Depending on your user level, you may not have access to all the features in this article. Owners, Admins, and Managers have full access to the mobile app.
  • Mailchimp is also available for Android devices.

Home

The Home tab is an at-a-glance view of how your campaigns are doing. It syncs with your account data as you build your audience and complete campaigns.

The Home tab includes a few important sections:

iOS Dashboard tab

  • Explore
    Click the compass icon to see features you should try, along with other useful insights.
  • Overview
    Gives you a glimpse of your audience growth, campaign engagement, and e-commerce performance for your connected stores.
  • Recently Completed
    Displays statistics for your recently completed campaigns.
  • Ongoing
    Shows performance data for your automations, ads, landing pages, and other ongoing campaign types.

Audience

On the Audience tab, you’ll see performance stats for your audience, including information on opens, clicks, subscribes, and unsubscribes.

Mobile iOS Audience page

You can also manage your audience from this tab. Here are some tasks and how to complete them.

  • Share the audience signup form
    Tap the export icon in the upper-right corner of the screen to share your audience's signup form with your contacts via SMS text message, email, or other available app.
  • Edit audience settings
    Tap Edit Audience Settings at the bottom of the overview to edit your audience information. Editable audience information includes: audience name, permission reminder, from name, from email address, contact information, and email notification options.
  • Delete an audience
    Tap Edit Audience Settings at the bottom of the overview, and tap Delete Audience.
  • Add a contact
    Tap the add contact icon in the upper-right corner of the screen and input the subscriber information.
  • View all audience contacts
    Tap Contacts at the top of the overview.
  • View contact profiles
    Tap the name of the subscriber to view their full profile.
  • Sort and filter subscribers in your audience
    Scroll to the Your Contacts section and choose your criteria: All subscribers, VIPs, Subscribers by group, Subscriber locations, and Subscriber email clients.

If you have more than one audience, you can switch between them by tapping All Audiences. The audience you switch to will become the new default in your account.

Campaigns

The Campaigns tab shows your emails, automated emails, and ads. To create a draft campaign, tap the create campaign icon in the upper-right corner.

Want to learn more about how to create, edit, and send emails and ads from your phone? Take a look at these articles.

Create a Regular Email on Mobile

Create a Facebook or Instagram Ad on Mobile

ios campaigns-tab

To filter the campaigns, tap the filter icon in the upper-left corner. Use the filter tool to sort and find your campaigns by status: All, Drafts, Ongoing, and Completed.

mcm ios campaign filtering options

After you find the campaign you want to work with, tap it and take one of these actions. Available actions vary by the campaign type you open.

Draft Campaigns

These emails and ads haven’t been sent yet.

  • Edit an email campaign
    Tap Edit and Preview to make changes to a draft email campaign.
  • Edit email campaign information
    Scroll to view or edit the campaign information. Tap any field to edit it. You can edit the campaign name, recipients, email subject, from name, and from email address.
  • Send a test email campaign
    Tap Send test email, then enter an email address to send a test email. You can send a test email to one address at a time.
  • Send an email campaign
    Tap Confirm and Send in the upper-right corner. Review the checklist for your campaign. If there are issues with your campaign, tap the alert to return to your draft and resolve the problem. When your campaign is ready to send, press Touch and hold to send.
  • Schedule an email campaign
    Tap Confirm and Send in the upper-right corner of the screen. Then, tap Send Later in the upper-right corner of the screen. Choose the date and time you want to send your campaign, and tap Schedule.
  • View ad campaign information
    Scroll to view the campaign information, like campaign name, status, channel, audience, date published, budget, and links to. To edit an ad campaign, log in to Mailchimp.com from a web browser.

Ongoing Campaigns

Ongoing campaigns include automations, RSS campaigns, and ads.

  • Pause and Edit an RSS campaign
    Tap Pause and Edit to pause sending and make changes to an RSS campaign.
  • Resume sending an RSS campaign
    Tap Resume Campaign in the upper-right corner.
  • Pause all emails in an automation
    Tap Pause Campaign in the upper-right corner of any automation overview screen.
  • Edit an automated email
    On the overview screen, tap the email you want to edit. Tap View Campaign in the upper-right corner. Tap Pause and Edit if your automation is currently sending, or tap Edit and Preview.
  • Resume sending all emails in an automation
    Tap Resume Campaign in the upper-right corner of any automation overview screen.
  • View the report for an automation
    On the automation overview screen, tap an individual email to view its report.
  • View campaign information for published, rejected, some rejected, or canceled ads
    Scroll to view the campaign information. For more information about why an ad campaign was rejected, log in to Mailchimp.com from a web browser.

Completed Campaigns

Here, you’ll find campaigns that are done sending.

  • Share your sent email campaign
    Tap Preview, then tap the export icon in the upper-right corner of the screen.
  • Access the report for a sent email campaign
    Tap View Report in the upper-right corner of the screen.
  • Resend a sent email campaign
    Tap Replicate at the bottom of the campaign overview. In the new, replicated campaign, edit your recipients and send the campaign again.
  • Resend a regular email campaign to non-openers
    To resend an email to the people who haven’t opened it yet, tap Resend to non-openers. To view the campaign before you send, tap Preview, or to make changes, tap Edit Campaign. Then, Touch and hold to resend.

All Campaigns

Use this filter to view all of your draft, ongoing, and completed campaigns.

  • Delete a draft or sent email campaign
    Open any campaign and tap Delete at the bottom of the campaign information. This also deletes the campaign’s report information from your account.

Reports

The Reports tab displays reports for recent emails, ads, landing pages, and postcards. Tap any campaign to view its report and access other tasks.

iOS Reports tab

On the Overview screen of any campaign report, you'll find detailed information and statistics, including the campaign send time and a 24-hour performance graph.

From here, you can also complete these tasks.

  • Find out how contacts interacted with you
    Tap the result to view the associated contacts for any of these statistics: opens, clicks, unsubscribes, and abuse complaints.
  • View an email campaign e-commerce report
    Tap Revenue and Orders. Use the toggle to view orders placed or products sold from your campaign.
  • Resend a regular email campaign to non-openers
    To resend an email to the people who haven’t opened it yet, tap Resend to non-openers. To view the campaign before you send, tap Preview, or to make changes, tap Edit Campaign. Then, Touch and hold to resend.
  • Look at a sent campaign
    Tap View Campaign in the upper-right corner.
  • Share reports with clients or colleagues
    Tap the export icon at the top of the screen.
  • Cancel a sent campaign
    Touch and hold Need to cancel? This feature is only available to Mailchimp Pro users on campaigns with at least 10,000 recipients.
  • View an ad campaign e-commerce report
    Tap Revenue and People Reached to view products sold from recent orders.

Note

Both A/B Testing and Multivariate campaigns are labeled as Multivariate campaigns on this screen. When you view an A/B Testing or Multivariate campaign report, we'll list the winning combination and the combination results.

Apple's Handoff and 3D Touch Feature

Handoff

Apple's Handoff feature allows you to begin working on one iOS device and pick up where you left off on another. Handoff is available in Mailchimp for iOS version 3.5 and later. Mailchimp for iOS must be installed on each compatible device you want to use.

When you're working in Mailchimp for iOS on a compatible device, a Mailchimp icon appears in the lower-left corner of the lock screen on your other devices. On the new device, swipe the icon up to open Mailchimp for iOS, and we'll send you straight to the screen you were viewing on your other device.

3D Touch

Apple's 3D Touch feature opens a Peek and Pop when you touch and push on the Mailchimp app to show you shortcuts to add a subscriber or view your latest report.

3D Touch options

Notification Center Widgets

Mailchimp for iOS includes campaigns and audience widgets that can be added to the Today view in the pull-down iOS Notification Center. The campaigns widget displays an overview of reporting statistics for your most recent sent campaign. The audience widget lets you choose an audience, display audience growth statistics and provides a shortcut to add contacts.

Visit Apple Support to learn more about widgets on your iOS device.

Mailchimp for Apple Watch

Mailchimp's mobile app includes an Apple Watch extension, so you can view general report and audience information, and receive campaign notifications on the go.

About Mailchimp for Apple Watch


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