Elizabeth navigates and stays up-to-date on the changes and features in MailChimp, freeing me from this responsibility. She is always good about notifying me of changes or issues with our account. As a small business owner, this is invaluable work.
She makes my emails soooooo pretty - with fancy buttons, lovely pictures, and formatting that I cannot do myself, given the myriad of other business tasks. She enables me to focus on content, not features and other buttons and bells that people love, but I don't have bandwidth to master.
Anyone who runs a small business knows that the most valuable asset is time, Elizabeth's expertise gives me some of that back.