Use Intuit Assist with Automation Flow Templates

Flow templates are designed to take the work out of building your own marketing automation flow from scratch. They include pre-selected triggers, steps, and branches that help you accomplish specific marketing goals.

Intuit Assist makes generative AI available in some of our flow templates so you can start an automation flow in no time. Use an AI-powered flow template to create fully designed, on-brand emails for your audience.

In this article, you'll learn how to access and create AI-powered flow templates with Intuit Assist.

Before you start

Here are some things to know before you begin this process.

• This is a beta feature, and future updates may depend on user feedback. To share your thoughts or ask for assistance, contact support. As a beta release, Intuit Assist is still being developed and improved. Accordingly, not all features may work as expected and there may be occasional bugs or errors.
• This beta feature is available with a Shopify, WooCommerce, Squarespace Commerce, Stripe, BigCommerce, Magento, or Square store. To view your e-commerce connections, check out the Integrations page.
• We recommend that you review the additional terms for Content Generator Beta before you send an email with generated content.
• Intuit Assist is available with a Standard plan or higher.
• To use Intuit Assist, your account’s primary mailing address must be located in the United States.

AI Consent

Without limiting the scope of the acceptable use policy, you agree not to use Generative AI to:

1. Create or send any content that is unlawful, harmful, threatening, abusive, vulgar, obscene, defamatory, pornographic, invasive of another’s privacy, or is otherwise objectionable;
2. Create or send any content related to alcohol, tobacco, weapons, cannabis, vaping, health, or financial advice;
3. Impersonate any person or entity or falsely state or otherwise misrepresent an affiliation with a person or entity (or create or send any content that does so);
4. Use or attempt to use Generative AI (or Inputs or Outputs) for any purpose that is in violation of any applicable law, would create any legal obligations or liability for Mailchimp, or is otherwise an infringement on the rights of any person or entity;
5. Modify, decompile, reverse engineer, disassemble or reproduce any of the Mailchimp licensed or owned software, systems, applications or components used; or
6. Use deceptive, misleading, or unethical practices that are or might be detrimental to Mailchimp or the general public, such as to disseminate misinformation and/or malware.

Without limiting any right of Mailchimp, we may immediately suspend or terminate your access to Generative AI or any content generated thereon.

How it works

Intuit Assist is beta technology that we use to power the generative artificial intelligence (GenAI) tools in your Mailchimp account. With the click of a button, Intuit Assist will access your brand kit to generate content and add styles to your flow template. Once created, you can review the customized content in the automation flow, choose to make edits, or turn your flow on right away.

Use Intuit Assist to quickly generate branded emails for the following flow templates:

• Welcome new contacts
• Recover lost customers
• Recover abandoned carts
• Celebrate customer birthdays
• Send abandoned cart emails for specific products
• Celebrate sign-up anniversaries with your contacts
• Welcome contacts who subscribed via your popup form
• Target contacts who haven’t engaged with a specific email
• Inform customers when the price drops on an item in their cart

Create an AI-powered automation flow

Use Intuit Assist to create AI-generated content that’s specific to your brand.

To generate the emails in your flow template, follow these steps.

1. Click Automations, then click Flow templates.
2. Choose the AI-powered flow template you want to work with by scrolling to the section titled AI-powered flows.
3. Use the Audience drop-down to select an audience to receive the flow. Depending on which flow template you choose, you may need to select your store before an email can be generated.
4. Click Continue.

Great! Once the email is generated, you can edit it or activate the flow to begin sending.

Next steps

Now that you’ve created an automation flow with Intuit Assist, learn about other tasks you can perform in your flow.

• Edit a Marketing Automation Flow
• All the Marketing Automation Flow Triggers
• Use Conditional Split Rules
• Use Time Delay Rules