Set Up a 2-Factor Authentication App at Login
Learn how to set up a 2-factor authentication app like Google Authenticator to increase data security for your Mailchimp account.
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Set up 2-factor authentication to enhance your account's security. With 2-factor authentication enabled in Mailchimp, you need your login credentials and a one-time passcode to log in to your account. This passcode is sent via SMS or generated by an authenticator app.
In this article, you'll learn how to use 2-factor authentication with SMS.
Here are some things to know before you begin this process.
In most cases, you’ll set up 2-factor authentication when you create a Mailchimp account. You’ll automatically be directed to the Account security page where you can choose your 2-factor authentication method.
To set up 2-factor authentication with SMS, follow these steps.
Enter your phone number and click Get code.
Check your mobile device for a text message. Enter the code you received in the Enter 6-digit code field and click Enable.
That’s it! Your 2-factor authentication with SMS has been configured. Now, each time you log in, you'll be prompted to enter your Mailchimp password and verification code.
To log in using SMS 2-factor authentication, follow these steps.
Note
Don't share your login credentials or multi-factor authentication code with anyone; our employees will never ask for the code.
By default, Mailchimp requires you to log in and complete 2-factor authentication every time you return to your account after leaving it.
Enable specific Mailchimp cookies and select the remember me options when you log in to reduce the number of times you need to complete these processes. To keep your account secure, we recommend only doing this on your personal, trusted devices.
To enable remember me options, follow these steps.
If you clear your browser cookies, you’ll need to repeat these steps to enable this functionality again. You’ll always be asked to log in and complete 2-factor authentication if you access Mailchimp on a different or unknown device.
Once you’ve set up 2-factor authentication, you won’t be able to remove or disable it. If you need to update your phone number or switch your authentication method, you can reconfigure your 2-factor authentication settings.
From your Account security page, click Reconfigure and follow the prompts to update your authentication phone number. Or, click Switch to authenticator app to switch your authentication method, and follow the prompts to Set Up a 2-Factor Authentication App at Login.
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Learn how to set up a 2-factor authentication app like Google Authenticator to increase data security for your Mailchimp account.
There are a few ways to troubleshoot if you're having problems with 2-factor authentication on your Mailchimp account.
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