About Compromised Mailchimp Accounts
What to do if you suspect your account has been compromised.
Get the job done with a pro
From training to full-service marketing, our community of partners can help you make things happen.
The Contact information page of your account contains your user profile and primary account contact, as well as information associated with each audience in your account. Access and change your account contact information at any time.
In this article, you'll learn about the data stored on the Contact information page, and how to view or change it.
Note
This article provides information on your Mailchimp account contact data. If you want to manage information for contacts in your Mailchimp audience, check out Update a Contact Profile.
The Contact information page is specific to your Mailchimp account. On this page, “contact” doesn’t refer to an individual in your audience. Instead, this contact information is set up and managed by the Mailchimp account Owner. Mailchimp sends account notifications, billing correspondence, and compliance alerts to the email addresses provided on the Contact information page.
Profile information
This section contains your user login information. The email address stored here receives a link if you need to reset your account password or username. This email address also receives notifications when you import or export contacts.
Primary account contact
In this section you can update the primary contact name, company name and website, mailing address, phone number, email address, and Tax ID for the account. The mailing address stored here determines how you’re billed for taxes. The email address stored here receives communications related to the account, including campaign send, domain verification, Mailchimp Transactional contact information, and compliance notifications.
Audiences in this account
Each audience in your account can have its own contact information associated with it. Audience information is visible to your contacts, so make sure you choose an email address and contact information you're comfortable sharing. The contact information stored in this section will appear in the required email footer content for that audience.
View or change your profile, primary account contact, or audience information details at any time.
To access the Contact information page, follow these steps.
Technical Support
Have a question?
Paid users can log in to access email and chat support.
What to do if you suspect your account has been compromised.
These cookies are strictly necessary to provide you with the services and features available through our site. Because these cookies are strictly necessary to deliver the site, you cannot refuse them without impacting how the site functions.
These cookies are used to enhance the functionality and performance of the site. They help us to customize the site and application for you in order to enhance your experience. While these cookies are not needed for a basic website experience, certain functionalities such as personalization and video would become unavailable.
These cookies are used to make advertising messages more relevant to you and your interests. They also perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed, and in some cases selecting advertisements that are based on your interests.
These cookies collect information to help us understand how the site is being used or how effective our marketing campaigns are. They help us to know which pages are the most and least popular and to see how visitors move around the site. These cookies may be set by us or by third-party providers whose services we have added to our pages.