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View Abuse Complaints

Learn how Mailchimp handles abuse complaints and how to view them.

About Duplicate Contacts

Learn how Mailchimp handles duplicate contacts in your account, and how to remove duplicates from a spreadsheet file if you need to.

Merge Tags for General Sharing

These handy merge tags let subscribers share your email campaigns on social media. Get merge tags for Tumblr, Google Plus, Instapaper, and more.

About Inactive and Stale Addresses

Managing stale and inactive addresses is an important part of email marketing. Learn the differences between each type and how to best handle them.

About Abuse Complaints

Abuse complaints occur when someone reports your email campaign as spam. Learn how Mailchimp handles abuse complaints and how to avoid them.

Best Practices for Switching to Mailchimp

What you'll need to know about moving a list from another email or marketing service to Mailchimp.

About Mailchimp & Co

Learn how to join and unlock the benefits of Mailchimp & Co.

How Legitimate Marketers Can Prevent Spam Complaints

Learn why audiences generate abuse complaints, and steps to take to prevent them.

Brazilian Data Protection FAQs

Get answers to common questions about Mailchimp and the Brazilian Data Protection Regulation (LGPD).

General Data Protection Regulation FAQs

Get answers to common questions about Mailchimp and the General Data Protection Regulation (GDPR).

How Throttling Improves Deliverability

Mailchimp aims to deliver your campaigns as quickly as possible. However, postponing deliver can help us stop spam and ensure your email reaches inboxes.