Add or Remove Transactional Email

Transactional Email, formerly Mandrill, is a powerful delivery service by Mailchimp that allows you to send one-to-one e-commerce emails and automated transactional emails.

In this article, you'll learn how to add Mailchimp Transactional to your account, or remove it if you decide you no longer need it.

Before you start

• Transactional Email is available as an add-on to Standard and higher monthly Marketing plans. To learn more, check out About Mailchimp Pricing Plans and Transactional Email Pricing
• You can change your Mailchimp Transactional plan at any time.

Add Transactional Email

You can add Transactional Email at any time. If you aren't currently on a Standard or higher monthly plan, we'll add the Standard plan to your purchase automatically. Learn more about Mailchimp pricing plans.

To add Transactional Email to your Mailchimp account, follow these steps.

1. Click the Automations icon.
   
2. Click Transactional.
3. Click Pick a Plan.
4. Select your Transactional Email package. Transactional emails come in blocks that you buy each month. Blocks expire at the end of each month, with no rollover to the next month.
   If you need more than three blocks per month, click the What if you need more than 3 blocks? drop-down to display the custom block selector. Then, click the I would like to purchase a custom amount radio button and enter the number of blocks you'd like to purchase. Note the discount pricing shown.
5. Set your preferences for when you run low on credits.
   
   • Select the threshold. In the example, this is 1,000 emails remaining.
   • Choose I want Mailchimp to send me an email if you want to be notified when your block falls under your selected threshold, or choose to automatically purchase an additional number of blocks.
6. In the sidebar, click Next.
7. On the Payment step, enter your contact, billing, and payment information. 
8. Review your Purchase Summary and click Pay Now to complete your purchase.

Note: Transactional Email is a paid add-on available only for the Standard Plan or higher. We automatically choose this plan level for you when you sign up for Transactional Email. To learn more about pricing, check out About Mailchimp Pricing Plans.

Change your Transactional Email plan

Once you’ve added Mailchimp Transactional to your account, you may find that you want to adjust the number of blocks you purchase each month. You can make changes at any time and we'll let you know when the changes go into effect.

To change the number of Mailchimp Transactional blocks you buy each month, follow these steps.

1. Click the Automations icon.
   
2. Choose Transactional Email.
3. Click Edit Plan.
   
4. Select your new Transactional Email package. Remember that blocks expire at the end of each month, with no rollover to the next month.
   If you need more than three blocks per month, click the What if you need more than 3 blocks? drop-down to display the custom block selector. Then, click the I would like to purchase a custom amount radio button and enter the number of blocks you'd like to purchase. Note the discount pricing shown.
5. Set your preferences for when you run low on credits.
   
   • Select the threshold. In the example, this is 1,000 emails remaining.
   • Choose I want Mailchimp to send me an email if you want to be notified when your block falls under your selected threshold, or choose to automatically purchase an additional number of blocks.
6. In the sidebar, we'll show you the estimated price for your new Transactional Email plan and when the new plan takes effect. Click Save to continue.
   

That's it! You’ll see the Mailchimp Transactional usage page with a summary of your new plan and when it takes effect.

Next steps

Now that you’ve added Transactional Email to your Mailchimp account, here are some resources to help you get started.

• Transactional Email Quick Start Guide
• API Client Libraries
• Transactional Email FAQs

Remove Transactional Email

If you decide you no longer need to use Mailchimp Transactional, you can remove it from your billing plan at any time.

To remove Mailchimp Transactional from your plan, follow these steps.

1. Click your profile icon and choose Account.
   

2. Click Billing, and then click Monthly Plans or Credits.
   

3. Scroll to Transactional Email
4. Click Manage Plan.
   
5. Choose Disable, and then on the pop-up modal, click Disable Transactional.