Connect or Disconnect the Mailchimp for PrestaShop Module

The Mailchimp for PrestaShop module adds your PrestaShop store customers and their order details to your Mailchimp audience. Use PrestaShop data to track sales, create targeted e-commerce campaigns, generate personalized product recommendations, and more.

In this article, you'll learn how to connect and disconnect Mailchimp for PrestaShop.

Before you start

• The Mailchimp for PrestaShop module works with all versions of PrestaShop 1.6.0.4 or higher, and requires a PHP version between 5.6 and 7.2.
• To view the e-commerce features supported by this module, visit the PrestaShop listing in your account.
• Abandoned cart automations aren't compatible with guest checkouts in PrestaShop 2.0 or higher.
• This module is compatible with Marketing API.

How it works

When you connect your PrestaShop store to Mailchimp, we'll update your existing Mailchimp audience, or create a new audience, with each customer's email address, name, and order information. To create a new Mailchimp audience, your store contact information must include a physical address. We'll also generate a permission reminder for customers who opt in to receive your email marketing. To change the contact information or permission reminder for an audience after it's created, edit its required footer content in Mailchimp.

Customers who opt in to your audience at checkout are imported into Mailchimp as subscribed contacts, while customers who choose not to receive marketing emails appear as non-subscribed contacts. You'll collect more contacts as new customers purchase from you, and future orders will sync automatically. New, subscribed contacts follow the opt-in settings in place for the connected audience. If double opt-in is enabled for your Mailchimp audience, new, subscribed contacts receive a confirmation email that they must click before they’re added.

Connect your store

To connect your PrestaShop store to a Mailchimp audience, follow these steps.

1. Log in to your PrestaShop back office.
2. Click the Modules drop-down, then choose Module Manager.
3. On the Modules page, find the Mailchimp module and click Install.
4. After the module installs, click Configure.
   
5. On the Mailchimp Config page, click Setup wizard to connect your Mailchimp account.
6. On the LOG IN TO MAILCHIMP tab, click Log in to Mailchimp.
   
7. In the pop-up modal, enter your Mailchimp credentials, then click Log In.
8. Choose an audience in your account, then click Next.
9. Map your order notifications, then click Next.
10. Follow the prompts to sync your shop, products, customers, and promo codes.

All set! Once your store completes its sync, setup is complete. The time it takes to sync depends on the size of your audience and the number of orders in your store.

View site details

After you install the Mailchimp for PrestaShop module, visit the Integrations page in your Mailchimp account to view details for your PrestaShop store. Here, you can see the status of the module, or manage e-commerce features like pop-up forms, e-commerce automations, and more.

Update the Mailchimp for PrestaShop module

For the latest features and best performance, make sure to use the most up-to-date version of Mailchimp for PrestaShop.

To update Mailchimp for PrestaShop, follow these steps.

1. Log in to your PrestaShop back office.
2. Click the Modules drop-down, then choose Module Manager.
   
3. On the Modules tab, find the Mailchimp module and click Update it!

That’s it! Now you’ll have the latest version of the Mailchimp for PrestaShop module.

Mailchimp order notifications vs. PrestaShop order notifications

For each notification you enable in Mailchimp, you'll need to disable its counterpart in PrestaShop to avoid duplicate sends.

Disconnect the Mailchimp for PrestaShop module

If you have trouble with your store connection, you may want to disconnect and reconnect the Mailchimp for PrestaShop module. You’ll need to remove the module from PrestaShop and Mailchimp to fully disconnect.

To disconnect the Mailchimp for PrestaShop module within Prestashop, follow these steps.

1. Log in to your PrestaShop back office.
2. Click the Modules drop-down and select Modules Manager.
   
3. On the Modules tab, search for Mailchimp.
   
4. Find the Mailchimp module, click the drop-down, and choose Uninstall.

To disconnect the Mailchimp for PrestaShop module within Mailchimp, follow these steps.

1. Click Integrations.
   
2. In the Authorized applications section, click Delete next to the Mailchimp for Prestashop module.
   
3. In the Remove Authorized Application pop-up modal, type DELETE, then click Delete.
   

That's it! You’ve successfully disconnected the Mailchimp for PrestaShop module. To reconnect, follow the steps to connect your store.

Next steps

After you connect your PrestaShop store to Mailchimp, we'll enable e-commerce tracking on your campaigns so you can use segmentation, automation, and reports, as well as personalized product recommendations.

Find out what Mailchimp has to offer with these guides.

Sell More Stuff with Mailchimp
About Personalized Product Recommendations
Create a Classic Abandoned Cart Email