Create a Classic Automation
Use automations to create a targeted series of emails that send when triggered by a specific date, event, or subscriber's activity.
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After you start your classic automation, you can continue to edit the automation and the emails it contains. Pause emails in an automation to edit their triggers, schedules, content, and more.
In this article, you'll learn how to make changes to emails in a classic automation.
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Here are some things to know before you begin this process.
While an email is paused, you can make changes to its template, content, and trigger, as well as its scheduling, post-sending actions, and segmentation settings.
To pause and resume an email, follow these steps.
From the Emails step of the classic automation builder, click the appropriate link to edit each email's trigger, schedule, segment, actions, and content. You can only edit draft or paused emails.
Each email in a classic automation has its own trigger, with a delay time and settings specific to each trigger type. After you choose an automation type, you can edit each email trigger to create a more precise path for contacts in your automation.
To edit an email trigger, follow these steps.
The schedule setting determines the days an email is delivered, as well as what time delivery occurs on each day.
To edit an email schedule, follow these steps.
If you want to further target and filter contacts in a classic automation, you can change the segment or tag for each email.
To edit an email segment or tag, follow these steps.
You can set a post-sending action for each contact after the classic automation email is sent to them, such as adding them to a group.
To edit an email's post-sending action, follow these steps.
To edit an email's content, pause the email you want to work with and click Edit Email. Navigate through the steps of the Email Designer to make changes, and click Save and Return to Workflow after you're finished.
You can delete a single draft or paused email from any classic automation. You can't delete an email while the classic automation is active. The first email in the automation triggers the workflow and shouldn't be deleted. When you delete an email, its associated statistics will continue to appear in the automation report under Deleted Workflow Emails, but the individual email report will be removed from your account.
Subsequent emails in an automation will move up in the timeline. This means that contacts in the queue for the deleted email will receive the next email in the series, as long as they meet its segmenting conditions.
To delete a draft or paused email from a classic automation, follow these steps.
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Use automations to create a targeted series of emails that send when triggered by a specific date, event, or subscriber's activity.
Learn how to pause, resume, edit, reorder, add, or delete emails in an automation.
View subscribers in an automation queue, change recipients, and let subscribers join or leave an automation.
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