Edit Your Email's Subject Line, Preview Text, From Name, or From Email Address
Learn how to set or change the email subject line, preview text, from name, and from email address in Mailchimp.
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Typically, when subscribers don't see your email campaign in their inboxes, it's because of spam filters. If your recipients have looked in their spam or junk folders and still don't see your campaign, there are a few other things to investigate.
If none of the above seem to get your emails to subscribers, they may need to add our IP addresses to their allowlist. Generally, only corporate domains can do this. Consumer ISPs won't add IP addresses to their allowlists on a case-by-case basis. (We work with consumer ISPs in other ways, though, to help ensure that our servers can deliver mail to them.)
Typically, subscribers should ask their server administrator or IT department to handle allowlisting Mailchimp's servers.
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Learn how to set or change the email subject line, preview text, from name, and from email address in Mailchimp.
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