The subscribe button on my signup form doesn't show.

Sometimes, after you embed your signup form on a site like Wordpress or Wix, the Subscribe button doesn't show. This usually occurs when there's a problem with your form's CSS, which is the code that determines how the form looks and is laid out.

Often, there's overlap between the default CSS on your Wordpress or Wix webpage, and the CSS of your embedded form. If an element of your site has the same CSS class assignment as the Subscribe button in the embedded form code, the subscribe button won't appear on the signup form.

In this article, you'll learn how to change the embedded form code to display the button.

Fix the Form Code

To fix the embedded form code so that your Subscribe button displays correctly, follow these steps.

  1. Navigate to the Audience tab.
  2. If you have more than one audience, click the Current audience drop-down and choose the one you want to work with.
  3. Click the Manage Audience drop-down and choose Signup forms.
  4. Select Embedded forms.
  5. Click a tab to choose the type of form you want: Classic, Condensed, Horizontal or Unstyled.
  6. Click anywhere in the Copy/paste onto your site field and highlight all the code.
  7. Paste the code into a simple text editor, like Notepad or TextEdit, set to plain text.
  8. Near the bottom, look for <div class="clear"> in the code. Either delete class="clear" and leave <div>, or replace class="clear" with another value, such as class="show".
    Example of embedded form code where class=clear appears
  9. Copy the updated code and replace the embedded form code on your site with the new code.

Was this article helpful?

Anything else we can do to improve our site?