Unsubscribe People from a List

When an email address is unsubscribed from your list, we mark the address as unsubscribed, so you never accidentally add that person back to the same list. A subscriber can always be resubscribed to your list if they were removed by mistake or choose to receive your content again. Unsubscribed addresses do not count toward your monthly bill.

In this article, you'll learn how to unsubscribe email addresses individually and in bulk.

From the List View

To unsubscribe individual addresses from the list view, follow the steps below.

  1. Navigate to the Lists page.
  2. Click the name of the list you want to work with.
  3. Check the box next to each subscriber you want to unsubscribe.
  4. Click the Actions drop-down menu and choose Unsubscribe.
  5. In the Are you sure? pop-up modal, click Confirm.

From a Contact Profile Page

To unsubscribe a single contact from their profile, follow these steps.

  1. Navigate to the Lists page.
  2. Click the name of the list you want to work with.
  3. Find the subscriber you want to edit, and click to view their profile.
  4. Click the Actions drop-down menu and choose Unsubscribe.
    Cursor choosing unsubscribe on the contact profile.
  5. In the Are you sure? pop-up modal, click Confirm Unsubscribe.

On the Activity feed in the contact profile, we'll display when and how the address was unsubscribed from your list.

Bulk Unsubscribe

If you have a lot of addresses to unsubscribe, you can use our bulk unsubscribe tool. Paste up to 3,000 addresses into the field at one time and we'll make sure they're removed from your list.

To unsubscribe multiple addresses at a time, follow the steps below.

  1. Navigate to the Lists page.
  2. Click the drop-down menu next to the list you want to work with, and choose Manage contacts.
    click manage contacts
  3. Click Unsubscribe people.
  4. Type or paste in the addresses you want to unsubscribe in the Email addresses field, and click Unsubscribe.

Note

When an address is manually unsubscribed from your list, we don't send them a confirmation email or unsubscribe notice.


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