Why use Responsly + Mailchimp?
Responsly is a survey and feedback platform that helps you collect insights from your audience through email, web, and other digital channels. You can use it to understand customer sentiment, gather actionable feedback, and improve communication based on real responses.
The Responsly and Mailchimp integration lets you send surveys to your audience and sync response data back to Mailchimp automatically. With it, you can:
- Include surveys directly in Mailchimp emails for faster response collection.
- Save survey answers to Mailchimp contact profiles as fields, tags, or notes.
- Keep subscriber data up to date automatically based on feedback.
- Select an existing Mailchimp audience, map responses to current fields, or create new ones without leaving Responsly.
Because responses are synced in real time, your Mailchimp data stays current and ready to use in campaigns and automations.
Turn feedback into action in Mailchimp
Once survey data is synced to Mailchimp, you can use it to:
- Build segments based on customer opinions and satisfaction levels.
- Trigger automations depending on survey answers.
- Personalize email campaigns for different groups of subscribers.
- React faster to negative feedback and engage high-value contacts more effectively.
For example, you can follow up with unhappy customers, reward engaged users, or tailor messaging to specific audience segments based on survey results.
Multilingual surveys and unified analysis
Responsly also supports multilingual surveys, making it easier to collect feedback from international audiences. If responses come in multiple languages, you can analyze them in one selected destination language, which helps keep reporting and interpretation consistent across teams.
Common use cases
- Run NPS, CSAT, CES, and custom feedback surveys.
- Collect customer insights directly from email campaigns.
- Segment audiences in Mailchimp based on survey answers.
- Automate follow-up communication using feedback data.
- Launch multilingual surveys and review responses in one common language.
- Capture new leads and enrich contact profiles with survey-based data.
You can get started with 50 free responses per month on a free Responsly account. Connect Responsly with Mailchimp to collect feedback, enrich contact data, and make your campaigns more relevant.



