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Intuit Mailchimp’s ‘Email is Dead’ experience comes alive at SXSW Sydney® as a life‑sized inbox exploring email’s evolution

With help from Studio Messa, Intuit Mailchimp breathes life into email through an immersive exploration that challenges perceptions of its role in our day‑to‑day lives.

With help from Studio Messa, Intuit Mailchimp breathes life into email through an immersive exploration that challenges perceptions of its role in our day-to-day lives.

SYDNEY, Australia, 26 September 2024 - Intuit Inc. (Nasdaq: INTU), the global financial technology platform that makes Intuit TurboTax, Credit Karma, QuickBooks, and Mailchimp, is bringing its groundbreaking ‘Email is D̶e̶a̶d̶’ experience from Intuit Mailchimp to South by Southwest Sydney (SXSW Sydney), as the festival of creativity returns to the harbour city for its second edition this October.

Email is D̶e̶a̶d̶ takes visitors on a multi-dimensional journey of how email looks, feels, sounds, and smells. By providing a 360-view of the feelings and sensations that email evokes, the experience urges contemplation on email’s transformative influence on societal norms, the business world, and our personal lives. Visitors will be immersed in the many facets of email—from life-altering emails sent in real-life to a predictive email personality machine to expert predictions for the future.

The experience lands at Tumbalong Park from 14-20 October, and follows up the success of Mailchimp’s 2023 Email is D̶e̶a̶d̶ exhibition at the Design Museum in London. Intuit Mailchimp's in-house creative agency, Wink Creative, enlisted the help of Sydney-based creatives, Studio Messa, to invite SXSW Sydney attendees and spectators into a life-sized inbox shining a light on the cultural power of email from its origins in the 1970s to its AI-powered future. 

"Email is anything but mundane—it's a deeply personal, universally connecting force that has shaped our world for decades. With this experience, we invite visitors to explore the eternal influence of the inbox and join us in celebrating email's past, present, and AI-powered future. Is email dead? Not even close,” says Michelle Taite, Chief Marketing Officer at Intuit Mailchimp

Intuit Mailchimp's experience, "Email is Dead," will welcome visitors during the celebration of SXSW Sydney, from 14 to 20 October, 10:00 AM AEST at Tumbalong Park, paired with various events throughout the week for attendees, including:

  • Inspiring Conversation: Join Intuit Mailchimp’s Chief Marketing Officer, Michelle Taite, on the SXSW Sydney stage Thursday, 17 October at 12:00 PM for an enlightening panel discussion exploring the intricate relationship between artificial intelligence, creativity, and the art of storytelling. 
  • Drip Campaign: Join Intuit Mailchimp for a Coffee Break: Need a pick-me-up between SXSW Sydney sessions? Stop by Intuit Mailchimp’s coffee cart on the second level of the ICC for a free barista-made coffee between 9:00 AM – 1:00 PM on Wednesday, 16 October. 
  • Inbox Break: Join Intuit Mailchimp for Breakfast: Fuel up with Intuit Mailchimp at breakfast on Thursday, 17 October from 8:30 AM – 10:00 AM at Auvers Dining Darling Square. You’ll have the chance to mingle with marketing professionals and creative leaders over coffee, pastries, and breakfast to celebrate our immersive Email is Dead experience at Tumbalong Park. 
  • Clickthrough Cocktails: Join Intuit Mailchimp for a Cocktail Hour: Join Intuit Mailchimp leaders and fellow marketers at Cartel on Thursday, 17 October from 4:00 PM – 6:00 PM for a custom cocktail hour and creative experience to see the power of personalisation come to life. 

This experience at SXSW Sydney builds on Mailchimp’s momentum in Australia and New Zealand, as it further commits to supporting its hundreds of thousands of customers in the region with a growing local team and on the heels of its inaugural flagship event From: Here, To: There in July. 

“Email is a big business in Australia. Despite being around for decades, email marketing remains an extremely valuable channel locally, where it works better than in any other region, even with the rise of other marketing channels like social media. Following the fantastic reception of our ‘Email is D̶e̶a̶d̶’ exhibition in London, we’re thrilled to bring that same excitement to Australia. We can't wait to connect with this audience and provoke conversations about the long-standing and personal relationship we have with email as a communication medium and powerful tool for innovation,” says Anthony Capano, Regional Director, ANZ, at Intuit Mailchimp.  

“We’ve taken something as universal as email and transformed it into an interactive experience bringing email’s evolution to life in a way that’s both surprising and inspiring. By weaving in local cultural nuances, we’ve made sure this experience connects deeply with the Australian audience, where email marketing continues to thrive with engagement rates double the global average,” says Trey Wadsworth, Creative Director, Intuit Mailchimp & Wink Creative.  

The experience was created in partnership with Studio Messa, the studio renowned for delivering some of Australia’s most immersive experiential marketing projects for the world’s leading luxury and lifestyle brands. Their work includes Court Beyond Limits, which featured a basketball court floating in the middle of Sydney Harbour.

"At Studio Messa, we love the opportunity to take international campaigns for global brands and reimagine them for the local Australian market. For SXSW Sydney 2024, we redefined every element of the ‘Email Is D̶e̶a̶d̶<>’> campaign to resonate with local audiences, ensuring the experience delivers an elevated moment for the brand in Sydney. We’re introducing some exciting digital elements, including an email personalisation machine based on users’ unique communication traits, and an opportunity for attendees to send an email to their future selves. With our insights from producing previous successful campaigns at SXSW Sydney 2023, we’ve crafted an experience that’s immersive, thought-provoking, and distinctly Australian. It’s a testament to what can be achieved when global vision values local relevance,” says Peter Pengly, CEO at Studio Messa. 

For more information, please check out the SXSW Sydney schedule.


PRODUCTION CREDITS

Production Agency/Creative Partner  Studio Messa

Executive Sponsors Michelle Taite, Chief Marketing Officer, Intuit Mailchimp  Anthony Capano, Regional Director, Australia and New Zealand, Intuit Mailchimp Jeremy Jones, Executive Creative Director, Intuit Mailchimp

Creative Direction Trey Wadsworth, Creative Director  Lauren Coutts, Associate Creative Director Christian Widlic, Group Creative Director  

Lead Creative Producer Rebecca Cunningham, Intuit Mailchimp

Copy Austin L. Ray, Intuit Mailchimp 

Design Luke Webster, Intuit Mailchimp  Tiffany Chan, Intuit Mailchimp 

Motion Design  Kito Kondowe, Intuit Mailchimp 

Sound Design Luke Webster & James Abercrombie, Intuit Mailchimp 

Brand Marketing Megan Spellman, Intuit Mailchimp  Caroline Albro, Intuit Mailchimp  Anna Folger, Intuit Mailchimp 

Social Media  Savannah Wiles, Intuit Mailchimp  Amanda Vance, Intuit Mailchimp 

Public Relations Chris McGee, Intuit Mailchimp Kate Arora, Intuit Mailchimp Archetype Australia 

Business Affairs Director  Hadley Gwin, Intuit Mailchimp

Scent Tatiana Godoy Betancur

Content Capture Kine Studios


About Intuit Mailchimp 

Intuit Mailchimp is an email and marketing automations platform for growing businesses. We empower millions of customers around the world to start and grow their businesses with world-class marketing technology, award-winning customer support, and inspiring content. Mailchimp puts data-backed recommendations at the heart of your marketing, so you can find and engage customers across email, social media, landing pages, and advertising—automatically and with the power of AI. In 2021, Mailchimp was acquired by Intuit Inc. (Nasdaq: INTU), the global financial technology platform that makes Intuit TurboTax, Credit Karma, QuickBooks, and Mailchimp.

About Intuit 

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible. Please visit us at Intuit.com and find us on social for the latest information about Intuit and our products and services.

About Wink @Intuit Mailchimp 

Wink is Mailchimp’s award-winning in-house creative team who believes that creativity has the power to change behaviours and shape the world. Wink works to create culture, to inspire mid market underdogs, and to help redefine the future of the marketing landscape as we know it. Wink does this by making things. Lots of things. Not just ads. But things that add value and inspire. Things that add relevance and ultimately add up to business success for Maichimp’s customers, all through the lens of craft and expert absurdism. You can follow the Wink team and their campaigns on Instagram.

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