Set Account Security Options

Mailchimp takes data security seriously, and we work to ensure the integrity of your data and information. If we notice suspicious activity in your account, we restrict access and ask all users to confirm their identities.

In this article, you'll learn about the different types of security features built into your Mailchimp account and how to use them.

Before you start

Here are some things to know before you begin this process.

• Mailchimp will never call, email, or text you to ask for your password or 1-time passcode.
• If you think your account has been compromised, check out About Compromised Mailchimp Accounts. For more information about account security, check out our security page.
• You can set up different levels of account access for different users. This allows you to manage what users can see and do in your account.
• If you lose a mobile device with an application connected to your Mailchimp account, disable the application on the same page as API keys. To learn more about mobile device security, check out Remove an Application from Your Account.
• To set up account verification, you must first set up 2-factor authentication for your Mailchimp account.This requires the user to have physical access to your mobile device before they can access your account.

2-factor authentication

Set up 2-factor authentication to enhance your account's security. With 2-factor authentication enabled in Mailchimp, you need your login credentials and a one-time passcode to log in to your account. This passcode is sent via SMS or generated by an authenticator app.

Don't share your login credentials or multi-factor authentication code with anyone. Mailchimp employees will also never ask for your code.

Set Up 2-Factor Authentication with SMS
Set Up a 2-Factor Authentication App at Login

Account verification

If we see unusual login activity on your account, we ask you to verify your account. SMS verification is a strong security tool because it requires access to your mobile device.

To link your account to your device, follow these steps.

1. Click your profile icon and choose Account.
2. Click the Settings drop-down and choose Security.
3. In the Account verification section, click Enable or Edit.
4. Click the Select Country drop-down and choose your country. Type your phone number in the field provided.
5. Click Verify to send the verification code to your mobile device.
6. In the Verification Code from SMS field that appears, type in the verification code you received.
7. Click Verify.

Data analytics and privacy

Our data analytics projects use data from Mailchimp accounts to improve some of our most powerful features. We track things like your sending habits and subscriber details, so we can make more informed predictions, decisions, and products for our users. If you prefer not to share your data, you can opt out of data analytics.

We may share limited personal information about our customers with our third-party advertising partners. If you prefer that we not share your personal information, you can opt out of personalized advertising.

Turn off data analytics setting

If you'd like to opt out of our data analytics projects, follow these steps.

1. Click your profile icon and choose Account.
2. Click the Settings drop-down and choose Manage my data.
3. To opt out, scroll to the Data analytics setting heading and uncheck the box next to Include my data in Mailchimp's data analytics projects.
4. Click Save.

If you make a change to your participation in data analytics, you'll see the change the next time we refresh the database. Please allow up to 30 days for any changes you make to take effect.

Turn off personalized advertising

If you'd like to opt out of Mailchimp's personalized advertising, follow these steps.

1. Click your profile icon and choose Account.
2. Click the Settings drop-down and choose Manage my data.
3. In the Personalized Advertising Settings section, uncheck the box next to Include my information in Mailchimp Personalized Advertising.
4. Click Save.

For more information about data analytics and privacy, check out our Global Privacy Statement or contact our Legal team.