Customer Satisfaction Score: Tips for Improving Your Business
Do you know how well you meet customer expectations and where you could improve? If not, it’s time to measure your customer satisfaction score.
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Do you know how well you meet customer expectations and where you could improve? If not, it’s time to measure your customer satisfaction score.
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A word or phrase in the content of your web pages that matches the words and phrases users are entering into search engines as closely as possible.
The percentage of visits to your website where only 1 page was viewed. When we say users "bounce," we mean they viewed a page of your site or a landing page but didn’t engage further. They didn’t click on links or view more pages.
Welcome to our list of commonly used marketing terms. The goal of this glossary is to define any confusing marketing jargon you encounter.