Chatbot vs. Live Chat: Pros and Cons for Businesses
Navigate the debate between chatbots and live chat. Learn which option aligns best with your business goals.
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Business Development: Building Blocks for Sustainable Growth
Ready to take your business to new heights? Discover all the essential business development techniques to transform your entrepreneurial vision into reality.
15 of the Best Web Analytics Tools
Compare 15 web analytics tools to find the best one for you and learn why you need to invest in marketing analytics.
Understanding Your Company's Attrition Rate: The Cost of Employee Turnover
Learn about employee attrition rate, how to calculate it, and steps you can take to decrease turnover and boost your organization's efficiency.
Rethinking “Attached, Please Find” in Professional Emails
Are you looking to sound more professional in emails? Discover why letting go of “Attached, please find” can help and which alternative phrases to use instead.
Don’t Get Sunk by Anchoring Bias
Learn when anchoring bias drives decision-making, the steps to take to avoid this pitfall, and how to use it to achieve better sales and negotiation outcomes.
AI Chatbots: Smarter Conversations, Better Customer Experience
Discover how AI chatbots improve customer experience, reduce costs, and boost efficiency. Learn how they work and how to build one in 8 simple steps.
6 Ways to Add Testimonials to Your Website—And Why You Need Them
Customers trust the opinions of others, that’s what you need testimonials to add to your website. Learn the ins and outs of displaying customer reviews.
4 apps to improve your customer experience
Foster long-term relationships with cutting-edge customer service implementations
11 Business Ideas to Inspire You in 2022
Check out these top business ideas in 2022 and get inspired to start your own business with this step-by-step guide
Landing Page
Learn what a landing page is, its purpose, and how it helps drive conversions with focused content and clear calls-to-action.
How Vacation Races Uses Email Marketing to Give Its Audience Unique Running Adventures
Mailchimp’s marketing tools help the company organize their contacts and send runners to their dream destinations.