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Set Up 2-Factor Authentication with SMS

Learn how to set up and use SMS 2-factor authentication to enhance your account's security.

Purchase Top-Off Emails for Transactional Email

Learn about top-off email settings and how to purchase top-off emails for Mailchimp Transactional, Mailchimp's powerful delivery API for transactional email and SMS messages.

Create a Text-to-Join Marketing Automation Flow

Invite new contacts to sign up for your SMS marketing with a keyword using marketing automation flows.

Add or Remove Transactional Email

Mailchimp Transactional is a powerful delivery API tool. Use Mailchimp Transactional to send e-commerce notifications and automated transactional email and SMS messages. Learn how to set up Mailchimp Transactional.

Use Write with AI to Create Content

Write with AI is a Beta generative AI tool that helps you craft unique marketing messages for your subscribed contacts. Use Write with AI anytime you want fast and accurate help drafting and editing content that aligns with your brand’s voice and tone.

Choose Opt-in Settings

Your Mailchimp audiences can be set to either single opt-in or double opt-in signup. Learn how to set your opt-in preferences.

Import Contacts to Mailchimp

Learn how to use our import tool to add or update contacts in Mailchimp.

Format Guidelines for Your Import File

Certain audience field types, like addresses and phone numbers, require a specific format. Learn about field types, and how to format them to work with Mailchimp.

All the Custom Report Metrics

Custom report metrics and definitions

Create an Abandoned Cart Marketing Automation Flow

Invite contacts to complete their purchase with an automated email using a marketing automation flow.

Create an A/B Test

See which email performs best with Mailchimp's A/B testing.

Cancel a Campaign

We all make mistakes. With our Premium plan, you can cancel a sent campaign if you spot a big problem. We'll even track who received the canceled campaign.