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Tutorials

About Geolocation

Mailchimp determines location and time zone for your subscribers by collecting data when they sign up for your marketing or interact with your email campaigns.

Tutorials

About Email Marketing Engagement

Email marketing engagement levels measure how your subscribed contacts engage with your email campaigns. Create segments to target different sets of subscribers based on engagement.

Tutorials

About Email Reports

Learn about the statistics in campaign reports in your Mailchimp account, including information on opens, clicks, e-commerce data, and more.

Tutorials

About Double Opt-in

To help you build a better audience, Mailchimp confirms that subscribers signed up to receive your emails. Learn the benefits of the opt-in process and how it works.

Tutorials

About Email Footers

The email footer includes required content, such as sender information and links, at the end of emails. Get tips for editing your email footer.

Tutorials

About Bot Activity and Bot Filtering

Bot activity, such as Apple's Mail Privacy Protection (MPP), impacts your open and click engagement metrics. Learn about how bot activity affects your campaign metrics, and how to filter this data out of your campaign reports.

Tutorials

About Abuse Complaints

Abuse complaints occur when someone reports your email campaign as spam. Learn how Mailchimp handles abuse complaints and how to avoid them.