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Troubleshooting Contact Imports

Learn about troubleshooting contact imports, including common issues and how to fix them.

Check Integration Status

If an integration connected to your Mailchimp account isn't working as expected, check the integration status from your Mailchimp account.

Troubleshoot the Opt-in Confirmation Email

If people are signing up for your list and aren't receiving some of the emails that are part of the double opt-in process, here are some things to check.

Create a Classic Abandoned Cart Email

Send an email to customers who add items to their cart but don't check out. Recover lost sales for your e-commerce store.

About Mailchimp Pricing Plans

Whether you're starting out or already have a large number of contacts, we have a pricing option for you. Learn about Mailchimp's pricing plans, features, and add-ons.

About High-Volume Audiences

Learn about high-volume audiences in Mailchimp and what you should do and expect if you have an extremely large audience.

Preview and Test Your Email

We recommend that you always preview and test your email before sending to your subscribers.

My email looks different in Outlook

If your email looks different in Outlook, it may have to do with the version of Outlook rendering the campaign. Get tips for fixing common issues in Outlook.

Designate and Send to VIP Contacts

Learn how to designate important subscribers as VIPs, in order to create segments and send targeted email content.

After Google Remarketing Ad Submission

Learn about Google's ad review and audience building process, and what to expect after you publish a retargeting ad.

Tips for Sending Emails

Don't know when you're ready to send your email or what to do afterward? Learn some things to watch that can help your email performance.

Stay Compliant with the Canada Anti-Spam Law (CASL)

CASL or Canada's Anti-Spam Law, requires that you include a few pieces of information in each email you send. Learn about CASL and how to stay compliant.