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About Classic Automations

Learn how automation works and get tips for how you can use automation to streamline your work.

Classic Automation Types

Learn about Mailchimp's automation types and how you can use them.

Troubleshooting Classic Automations

Learn about options for troubleshooting Mailchimp automations.

Edit Classic Automation Emails

After you start a classic automation, you can continue to edit its emails. Learn how to edit the triggers, schedules, and content of classic automation emails.

About Classic Automation Reports

Mailchimp's classic automation report lets you view campaign stats, including status and queue numbers, for your automations.

Create a Classic Automation

Use automations to create a targeted series of emails that send when triggered by a specific date, event, or subscriber's activity.

Change a Classic Automation to a Customer Journey

Learn how to convert a classic automation to a Customer Journey.

All the Classic Automation Triggers

Learn about the triggers you can use to activate automations, including signup, product purchases, cart abandonment, and more.

Edit an Active Classic Automation

Learn how to pause, resume, edit, reorder, add, or delete emails in an automation.

Manage Subscribers in a Classic Automation

View subscribers in an automation queue, change recipients, and let subscribers join or leave an automation.

Edit Your Email's Subject Line, Preview Text, From Name, or From Email Address

Learn how to set or change the email subject line, preview text, from name, and from email address in Mailchimp.

Set Up Your Mailchimp Inbox

Learn how to access and use your Mailchimp Inbox for each audience.