Remind customers of products they’ve left behind with an automated abandoned cart email or postcard.
Grow your e‑commerce business when you market smarter
Our all‑in‑one Marketing Platform has data‑driven tools and insights to help you build stronger customer relationships, find new fans, and boost sales.
Keep your customers coming back for more
Collect and organize customer information, purchase behaviors, preferences, and more, so you can drive more sales with personalized marketing. Then get smarter as you grow with help from detailed e-commerce reports.
Put your audience at the heart of your marketing
Customer Relationship Management (CRM) helps you know who you’re talking to. Use Mailchimp’s Marketing CRM to better understand your audience, and our customer lifetime value (CLV) predictive model to identify which customer segments to target in future campaigns.
Seamlessly integrate your e‑commerce platform
Mailchimp pulls in purchase data from your store and automatically creates a number of pre-built e-commerce segments for you (based on buyer behavior, predicted demographics, and more), helping you make smarter marketing decisions that drive even more sales.
Automate your busy work in no time
Turn new customers into lifelong fans when you engage them from day 1. Introduce yourself, ask for feedback, or send a discount.
Use store data to determine your best buyers, then say thanks in the form of special offers or promo codes. They get a discount, you get more sales.
We’ll predict what your customers may want to buy next, so you can send product recommendations that increase sales.
Create automated emails that keep your business top‑of‑mind and keep customers interested in your products.
"When we send a retargeting email, customers always end up buying more than they initially set out to buy when they first visited the site."
Reggie Thomas, founder of Pinship
Know what persuades your customers to buy
With our easy-to-digest reports, you can monitor campaign engagement and see how much revenue they’re generating. So you always know what’s working best for your customers and your store.
Supporting you from day one
We’re here to help you connect your store, set up automations, or point you in the right direction whenever you get lost. We’ve got marketing guides, step-by-step tutorials, an award-winning support team, and more.
"Mailchimp’s support team is awesome. They’re like family, holding your hand through your business."