Looking for help with your list?
Mailchimp lists are now called audiences. They include the same data and functionality as before, along with valuable new insights about your contacts. As we introduce this change over time, you’ll notice fewer places where we still say list. Learn more about this change.
Mailchimp reports help you measure engagement and audience response for your ad, including views, clicks, and return on investment (ROI). This data can help you refine your marketing strategy and get the most out of your ad budget.
In this article, you'll learn about your Facebook or Instagram ad report.
View Your Report
After your ad is posted to social media, it'll take about 24 hours to start gathering results. To view your report, navigate to the Reports section of your Mailchimp account. Click the name of your ad to view more.
We'll update these statistics once every 24 hours for the length of your ad's run.
Here's what you'll find in your ad report, and what the terms mean.
- People reached
The total number of social media users who saw your ad.
The total number of times your ad was displayed. A customer who saw your ad 3 times would count as 1 reach, and 3 impressions.
The number of clicks your ad received.
- Unique clicks
The number of people who clicked your ad.
- Click rate
The percentage of all ad viewers who clicked your ad.
- Ad comments
Total number of comments on your ad.
- Ad shares
Total number of times your ad was shared.
- Ad likes
The total number of Facebook likes your ad received.
- Average daily budget
The average amount you've spent per day on the ad.
- Cost per click
The approximate amount you're spending on your ad per click
Enhanced Revenue Reporting
If you've connected your Magento, Prestashop, or WooCommerce store, you can access comprehensive revenue stats in your report, including ROI, total orders, and more.
Here are the revenue statistics that we track for your ad.
- Top 10 products sold
- Total products sold
- Total orders
- First-time customers
- Average order amount
- Total revenue
- ROI percentage
The majority of your revenue statistics update once per day. The ROI percentage will be pending until the ad is done.
View Facebook Comments and Likes
To view comments, likes, and shares, open your ad report and click View on Facebook.
We'll show you the ad in Facebook, so you can reply to comments or customer inquiries.
View Instagram Comments and Likes
In your ad report, click View on Instagram to see a preview of your ad, along with comments and likes from your audience.
We'll show you the ad in Instagram, so you can reply to comments or customer inquiries.
Note : Instagram's ad preview mode will only show the first slide of carousel ads. Rest assured that Instagram displayed your full ad online.
If your ad is doing well, try adding a bit more money to the budget to extend its runtime.