When you connect with a client in Mailchimp and help them with their business, you may want to know what they think of your work. Request a review to see how satisfied they are with the job you’ve done.
In this article, you’ll learn how to request a review from a client in Mailchimp.
Before you start
Here are some things to know before you send a request.
We will not publicly share reviews at this time.
Completed reviews can only be submitted by the owners or admin users on the client account.
Your client can only review your services once. We recommend that you send a request after you’ve shown them your best work.
Your review request will be sent to all owners and admin users on the client account.
How it works
Reviews tell you what stands out about your service. Submit a review request in Mailchimp, and we’ll send a feedback form to your client on your behalf so they can rate their overall satisfaction.
After your client completes their review, we’ll email a copy to the admin on your account so you can share it with coworkers and potential clients.
Send a request
Follow these steps to send a request from your Mailchimp agency account.
Click the Mailchimp & Co icon.
Click the dots next to the client account you want to work with.
Choose Request a review.
Next you’ll send a note to your client with your review request. We’ll pre-populate a message, but you can tailor it as you see fit.
When it’s ready, click Send.
Well done! An email with your request will be sent to all admin and owners on your client's account.
Have another question? Paid users can log in for email or chat support.