Frequently Asked Questions

What payment methods do you offer?

We accept all major credit cards, PayPal, and (in select countries) direct debit. We also support transactions in a range of currencies.

When would I purchase credits instead of a monthly plan?

If you’re not a frequent sender, you can purchase credits that work like stamps for email. Use our handy calculator to see which plan is best for you.

How do I switch from a free to paid user?

You can become a paid user by signing up for a monthly plan or purchasing pay as you go credits. Paid plans are available for any size list and start as low as $9.

Do you have pricing for high volume senders?

If you send to a list of more than 50,000, we have a high volume plan for you. Simply input the number of subscribers into our calculator above, and we’ll find the right plan for you.

Can I purchase additional Inbox Preview tokens?

Paid monthly users get 25 free Inbox Preview tokens every month. MailChimp Pro users get 1,000. Unused tokens expire on the account's monthly renewal date. Additional tokens can be purchased in packs of 25 for $3.

More info

Starting Up

Create beautiful, professional campaigns for free. It's so easy, you can start sending today.

Growing Business

Level up with marketing automation, targeting and segmentation, A/B testing, and team collaboration features.

Pro Marketer

Monitor and improve your performance with enterprise-level features like multivariate testing, comparative campaign reporting, and more.

High Volume Sender

Use MailChimp’s rock solid infrastructure to power your email marketing, and stay in control with features for professional senders.