Check out these survey best practices to improve your survey questions, increase your number of respondents and avoid nonresponse bias.
Customer data. Nurturing relationships. Conversions. Learn how it all works together to build your business.
Net Promoter Score evaluates how loyal customers are to your brand. Learn how to get your NPS score so you can make your CRM more effective.
Online form builders make it easy to gather information from visitors to your site. Learn more about website form builders and why they’re important here.
A customer data platform (CDP) is a central location for customer data from a variety of sources. It aggregates and organizes that data to create a single customer profile that can be used to optimize marketing and customer experience initiatives.
You’ve heard about CLV. But what is it, how can you calculate it, and why does it matter? Mailchimp’s tools and resources will help you get started.
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