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Identify Inactive Subscribers

Removing inactive subscribers can lower your subscriber count and costs. Learn how to segment inactive subscribers so you can re-engage or remove them.

Troubleshoot the Signup Activation Email

Troubleshoot common reasons why you haven't received the account activation email.

I Received Spam from Mailchimp

How to report a Mailchimp user who is violating our Terms of Use by sending spam.

Find Your Sent Email Campaigns

Each time you send a campaign, we create an archived copy of it that you can share. Find and share your email campaign archive and individual campaign pages.

Export a Contact

You can export your contact's information in CSV files at any time. Learn how to export a contact.

Determine Webpage Signup Location

Set up your Mailchimp form to track the web page on which subscribers sign up. Learn about the HTML code and other steps needed to get started.

Designate and Send to VIP Contacts

Learn how to designate important subscribers as VIPs, in order to create segments and send targeted email content.

How to Create an Account

Are you ready to create a Mailchimp account? This guide will walk you through the entire process, from sign up to activation.

Check Integration Status

If an integration connected to your Mailchimp account isn't working as expected, check the integration status from your Mailchimp account.

Avoid Outlook's Junk Folder

Microsoft Outlook is a common email client with strict spam filters. Keep your campaigns out of Outlook's junk folder.

Automatically Add Subscribers to a Group at Signup

You can use your signup form to assign subscribers to preselected groups. Learn how to change your form code to use preselected groups.

All the Segmenting Options

Learn how to use subscriber profiles, audience fields, e-commerce, and integration data to target and filter subscribers into segments.