Customer Success Management: Get Expert Help with Marketing
Our dedicated customer success managers will review and assess your marketing efforts and help you use Mailchimp to its fullest potential. Find out how!
Premium Support
Fast resolutions from dedicated specialists
Scale your marketing with prioritized support from our team of experts over the phone, in a live chat, or via email. Premium plans start at $350.
Get quick answers so you can focus on your bottom line
Jump to the front of the queue with priority live chat
Get the answers you need—right when you need them—and then get back to work.
Save time with fast email responses, day or night
Our team will prioritize your emails so you'll always get a quick reply to your technical questions.
Talk it through in a call
Speak with a dedicated specialist over the phone about time-sensitive topics for your campaigns.
Level up your marketing with advanced features
Premium plan customers work directly with our dedicated team of highly-rated specialists. Our tenured Premium service staff know all our features—and have specialized product knowledge of our advanced tools, too.
An award-winning team
Our world-class experts provide in-depth product knowledge and priority responses, empowering businesses—like yours—to scale their marketing quickly and effectively.
Beyond Premium Support: Your Customer Success strategy
Boost your marketing with personalized consulting and strategic guidance. Access to a dedicated Customer Success Manager is included in select custom plans with at least 150,000 audience members.
Speak with us today
Learn more about how we help you grow and thrive
Business Tips
Connect with Your Audience and Drive Engagement
Learn how to increase loyalty and build deeper user engagement with your digital product.
Support
Help when you need it, day and night
Whether you’re just getting started or need assistance with advanced features, our resources and support team are here for you. We'll help you find what you need so you can get back to business.