Import Contacts from Other Services

When you have an audience in Mailchimp, you can import contacts from a file or from one of our many built-in integrations featured on your audience's import screen.

In this article, you'll learn how to import your contacts from these integrated services.

Integrated service options shown in the Import Builder.

Before You Start

Here are some things to know before you begin this process.

Import Contacts from Capsule

  1. Navigate to the Audience tab.
  2. If you have more than one audience, click the Current audience drop-down and choose the one you want to work with.
  3. Click the Manage Audience drop-down and choose Import contacts.
  4. Click the radio button for Integrated service.
  5. Click Capsule.
  6. Click Next.
  7. Input the site name and authentication token for your Capsule account and click Authorize Connection. To find your Capsule authentication token, select My Preferences from your user menu in the Capsule navigation bar, and click the API Authentication Token link.
  8. Match your fields for the Mailchimp audience and import your contacts.

To learn more about how Capsule works with Mailchimp, read about the CapsuleCRM integration. You also have the option to pass Mailchimp subscriber activity to Capsule.

Import Contacts from Constant Contact

You can export your contacts from Constant Contact and import them into Mailchimp. To learn more about how to switch from Constant Contact to Mailchimp, and how to switch your contacts over to Mailchimp, take a look at our complete switcher's guide.

*Constant Contact is a registered trademark of Constant Contact, Inc. All Constant Contact products and services that we mention are property of Constant Contact, Inc. Mailchimp is not affiliated in any way with Constant Contact, Inc.

Import Contacts from Eventbrite

  1. Navigate to the Audience tab.
  2. If you have more than one audience, click the Current audience drop-down and choose the one you want to work with.
  3. Click the Manage Audience drop-down and choose Import contacts.
  4. Click the radio button for Integrated service.
  5. Click Eventbrite.
  6. Click Next.
  7. Click Authorize Connection to go to your Eventbrite account to allow Mailchimp to access your Eventbrite account.
  8. Click Allow. You'll be returned to you Mailchimp account.
  9. Match your fields for the Mailchimp audience and import your contacts.

The Mailchimp Sync for Eventbrite integration adds event attendees to your Mailchimp audience and allows you to see purchase information and attendees of a particular event in your Mailchimp audience.

Import Contacts from Freshbooks

  1. Navigate to the Audience tab.
  2. If you have more than one audience, click the Current audience drop-down and choose the one you want to work with.
  3. Click the Manage Audience drop-down and choose Import contacts.
  4. Click the radio button for Integrated service.
  5. Click Freshbooks.
  6. Click Next.
  7. Input the site name and password for your Freshbooks account and click Authorize Connection.
  8. Match your fields for the Mailchimp audience and import your contacts.

Import Contacts from Google Contacts

This import feature simplifies moving your Google Contacts into a Mailchimp audience. You can also import Google groups directly into Mailchimp groups.

  1. Navigate to the Audience tab.
  2. If you have more than one audience, click the Current audience drop-down and choose the one you want to work with.
  3. Click the Manage Audience drop-down and choose Import contacts.
  4. Click the radio button for Integrated service.
  5. Click Google Contacts.
  6. Click Next.
  7. Click Authorize Connection and sign in to your Google account.
  8. After you've logged in, click Grant access to confirm the connection and return to your Mailchimp account.
  9. Check the boxes next to the fields you want to import into Mailchimp, and click Next.
  10. If you selected multiple fields, you'll need to match your fields in the Mailchimp audience, and click Next.
  11. Review the details of your import, and click Import.

Import Contacts from Google Drive

If you have contacts stored in a spreadsheet in Google Drive, we can pass them over to Mailchimp with the Google Drive integration.

  1. Navigate to the Audience tab.
  2. If you have more than one audience, click the Current audience drop-down and choose the one you want to work with.
  3. Click the Manage Audience drop-down and choose Import contacts.
  4. Click the radio button for Integrated service.
  5. Click Google Drive.
  6. Click Next.
  7. Click Authorize Connection and sign in to your Google account.
  8. After you're logged in, click Grant access to confirm the connection and return to your Mailchimp account.
  9. Click the Select a spreadsheet drop-down menu, and choose the spreadsheet you want to import. If your spreadsheet has more than one worksheet, an additional drop-down menu will appear for you to choose the worksheet you want to import.
  10. Click Next.
  11. If your spreadsheet has more than one column, you'll need to match your fields in the Mailchimp audience, and click Next.
  12. Review the details of your import, and click Import.

Import Contacts from Salesforce

  1. Navigate to the Audience tab.
  2. If you have more than one audience, click the Current audience drop-down and choose the one you want to work with.
  3. Click the Manage Audience drop-down and choose Import contacts.
  4. Click the radio button for Integrated service.
  5. Click Salesforce.
  6. Click Next.
  7. Click Authorize Connection, and input your username and password to log in to your Salesforce account.
  8. After you're logged in, confirm the connection to return to Mailchimp.
  9. Match your fields for the Mailchimp audience and import your contacts.

After you set up the Salesforce integration, you can add Salesforce tracking options to your Mailchimp campaigns.

Subscribed contacts who sign up for your marketing are not automatically passed back to your Salesforce account, but we do update subscriber reports. If you need more features than the default Salesforce integration offers, check out the Mailchimp for Salesforce application.

Import Contacts from Zendesk

  1. Navigate to the Audience tab.
  2. If you have more than one audience, click the Current audience drop-down and choose the one you want to work with.
  3. Click the Manage Audience drop-down and choose Import contacts.
  4. Click the radio button for Integrated service.
  5. Click Zendesk.
  6. Click Next.
  7. Input the site name token, username, and password for your Zendesk account and click Authorize Connection.
  8. Match your fields for the Mailchimp audience and import your contacts.

Import Contacts from Zoho

  1. Navigate to the Audience tab.
  2. If you have more than one audience, click the Current audience drop-down and choose the one you want to work with.
  3. Click the Manage Audience drop-down and choose Import contacts.
  4. Click the radio button for Integrate service.
  5. Click Zoho.
  6. Click Next.
  7. Input the username and password for your Zoho account and click Authorize Connection.
  8. Match your fields for the Mailchimp audience and import your contacts.

Other Options

Here are some other options for adding contacts to your Mailchimp audience.

Download Contacts and Import the File

Download a file of your contacts, then import the file to Mailchimp.

Import Contacts to Mailchimp

Use an Integration

Search for your service in the Integrations Directory, which includes hundreds of other plugins that you can add to your account to sync contacts into Mailchimp.

Integrations Directory

Add Subscribers with the API

Experienced developers can use Mailchimp's API to add contacts to an audience.
Get Started with Mailchimp's API


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