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Soft vs. Hard Bounces

When an email is rejected by an email server, it's called a bounce. Learn about the different types of bounces and how to abide by spam laws.

Set Account Details

Learn how to set account details for your Mailchimp account. This includes your account name, time zone, currency format, industry stats, and default email builder.

Send to Tags

Learn how to send targeted campaigns to tagged contacts in your audience.

Send to Groups in Your Audience

Use Mailchimp groups to send targeted campaigns to subscribed contacts with common interests. Create a segment based on group data and send to that segment.

Send a File to New Subscribers

Use Mailchimp to send reports, MP3s, videos, or other files to new email subscribers. Add your files to an automated or welcome email.

Search Your Mailchimp Account

Mailchimp's built-in Search feature helps you locate campaigns, contacts, features, and help articles in your account.

Save and Manage Segments

With saved segments, you can send targeted campaigns to sets of similar subscribers. Learn how to view, edit, and delete saved segments.

Replicate a Template

You can replicate a saved email template from the Templates page. Save time when copying templates, reusing layouts, or testing new designs.

Use Repeatable or Variable Content Blocks

If you code your own email template, you can use Mailchimp’s Template Language to add repeatable and variable content blocks to your layout. Learn when and how to use each block type.

Remove an Image Border

Learn how to change or remove the border around an image in an email campaign.

Recover Account With SMS Text Verification

Learn how to recover your account login with SMS text verification. SMS text verification let you receive password resets when you can't access your email.

Reconfirm Contacts

Reconfirm stale email addresses to improve marketing engagement and maintain a healthy audience.