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Troubleshoot Broken Links

Sometimes your email campaign may include broken or misdirected links. Learn some common causes for this behavior and how to prevent them.

About the Pay As You Go Plan

Mailchimp's Pay As You Go plan lets you buy email credits as you send. Learn about the Pay As You Go Plan and how it works.

About Your Legacy Pricing Plan

If you had a paid Mailchimp account before May 15, 2019, you have a legacy pricing plan. Learn about Mailchimp's legacy pricing plans, features, and add-ons.

Change or Pause Your Legacy Plan

If you had a paid Mailchimp account before May 15, 2019, you have a legacy pricing plan. Learn how to change or pause your legacy pricing plan.

Change or Pause Your Marketing Plan

Upgrade, downgrade, or pause your plan as your marketing needs change. You can adjust your contact limit or switch plans to access new features.

Pause or Cancel Your Account

To cancel your plan, pause your account to stop billing and keep your data, or permanently delete your account if you don’t need it or your data in the future.

Cancel a Campaign

We all make mistakes. With our Premium plan, you can cancel a sent campaign if you spot a big problem. We'll even track who received the canceled campaign.

About Campaign Manager

Learn how Mailchimp's Campaign Manager helps you plan, execute, and review your marketing efforts.

About Additional Charges

When you go over the contact or send limit for your plan, we'll charge you for an additional block of contacts. Learn about how the additional charges are calculated and how they work.


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