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Find Out Why Someone Unsubscribed

If you have the unsubscribe reason survey enabled, subscribers will receive a poll after they unsubscribe from your list. Learn where to view the responses.

Pause or Cancel Your Account

To cancel your plan, pause your account to stop billing and keep your data, or permanently delete your account if you don’t need it or your data in the future.

Cancel a Campaign

We all make mistakes. With our Premium plan, you can cancel a sent campaign if you spot a big problem. We'll even track who received the canceled campaign.

About Signup Form Options

Different signup forms can help you win subscribers from different places. Learn about Mailchimp's signup form options and choose the best type for you.

About Prohibited Content

Mailchimp's content policies help us maintain a reliable service. Learn what content is okay and how to stay compliant.

About Gmail Tabs

Gmail's Tabs feature automatically organizes your emails into different tabs. In this article, you'll learn how to place emails in the Primary tab in Gmail.

About Campaign Manager

Learn how Mailchimp's Campaign Manager helps you plan, execute, and review your marketing efforts.

About Additional Charges

When you go over the contact or send limit for your plan, we'll charge you for an additional block of contacts. Learn about how the additional charges are calculated and how they work.


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