About Cleaned Contacts
Cleaned contacts have addresses that have bounced and are considered invalid. Learn how to view, download, or fix cleaned contacts.
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About Classic Automations
Learn how automation works and get tips for how you can use automation to streamline your work.
About Bounces
Learn about bounces and how to maintain a healthy Mailchimp audience.
About Bounce Suspension
Learn how bounces are tracked and how they can lead to account suspension.
About API Keys
API keys allow other apps access to your account without a password. Learn how to locate and generate API keys for your Mailchimp Marketing account.
About the Advanced Segment Builder
Use advanced segments to organize your audience based on complex, nested conditions. Learn how advanced segments work and how you can use them.
About Additional Charges
When you go over the contact or send limit for your plan, we'll charge you for an additional block of contacts. Learn about how the additional charges are calculated and how they work.
About Accidental Abuse Complaints
Learn why abuse complaints can be accidentally reported, and how to fix them.
About A/B Tests
Use Mailchimp's A/B tests to compare how different factors affect your email engagement. Learn what you can test and how winners are chosen.
Use Write with AI to Create Content
Write with AI is a Beta generative AI tool that helps you craft unique marketing messages for your subscribed contacts. Use Write with AI anytime you want fast and accurate help drafting and editing content that aligns with your brand’s voice and tone.
Use Send Time Optimization
Use our Send Time Optimization feature to find the best sending time to engage with your subscribers.
The Importance of Permission
Learn what permission means for your audience, and why it is required when using Mailchimp.
